Question
What should I do if I'm stuck in a continuous page refresh loop or seeing a pinwheel when accessing my account or cart?
Answer
A continuous refresh loop or spinning pinwheel on the account or cart page is almost always a stale-cache problem. Clearing your browser cache clears out most of these login and loading issues.
- Clear your browser cache and cookies for the site.
- Refresh the page and try logging in again.
- Test in a private or incognito window, or in a different browser, to rule out extensions.
- If the loop continues, contact support so they can look into the account directly.
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