Question
Why am I only seeing messenger or pickup shipping options and not standard shipping?
Answer
The shipping methods you see at checkout are filtered by your order type and location, so in some cases only messenger or pickup options appear instead of standard parcel service.
- Your order's specifications, size, or destination may qualify it for messenger or pickup rather than standard carriers.
- Local metro addresses sometimes surface messenger delivery as the fastest route.
- Very large or freight-class jobs may route to pickup or freight instead of parcel service.
If standard shipping should be available for your job, contact support with the order details and they will explore every method that fits your specifications.
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