Heads up: our online designer is paused while we test our new AI-native version, so you can create amazing things. See what is comingHeads up: our new designer is in testing. See what is coming
Browse mode ✦ AI Mode Beta
Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM
Add 4OVER4 as a preferred source on Google

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if my order arrives with the wrong specifications?

Answer

If your order arrives not matching the specifications you ordered, contact support with the details of the error. Orders that do not match your requested specs are eligible for a free reprint.

  • Describe exactly how the delivered product differs from what you ordered.
  • A free reprint is provided for orders that do not match your requested specifications.
  • Reprints that involve special finishes cannot be rushed, since those finishes need extra processing time.
  • Plan for standard production and shipping timelines on the replacement order.

Ready to order?

Get your standard business cards printed at 4OVER4

Order Standard Business Cards →

Related questions

Get Your File Right First Our file prep guides explain 0.125 inch bleed, 300 DPI and CMYK before you upload a single page. Learn File Prep →

Published .

FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served