Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I receive multiple shipping notifications for one order?
Answer
Getting more than one tracking number for a single order is often normal, and sometimes it just needs a quick clarification. Multiple items in one order may travel together in a single box under one tracking number.
- Items from one order can ship together in a single box with one tracking number.
- Larger orders may be split into multiple boxes, each with its own tracking number.
- If the notifications are confusing, contact support with your order details.
Support can confirm which items are shipping together and give you the correct tracking information so you know exactly what to expect.
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