Question
What is 4OVER4's quality guarantee and what should I do if my order arrives with defects?
Answer
4OVER4 stands firmly behind its work. If an order arrives with a quality problem or the wrong specifications, reach out within ten days of receiving it and the team will help make it right.
- Contact support within ten days of receiving the order.
- Email a detailed description of the quality issue or incorrect specification.
- Include clear photos where possible so the problem is easy to see.
- A team member will reach out to resolve the issue with you.
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