How can I pick up my order instead of having it shipped?

Yes, local pickup is available once your files are approved and the order is finished. Pickup happens during business hours on weekdays.

• Select pickup as the shipping method when placing your order so no shipping charges are added; if you already checked out with shipping, contact support and they can switch the order to pickup before it leaves
• Wait for confirmation that the order is complete and has passed quality control before you travel to collect it; you can also request a pickup date and time so the job is ready by the end of that business day
• Bring your order number (and a matching ID) so the team can locate and release the job quickly
• You can send your own courier or carrier instead, such as FedEx with a pre-printed label; the team provides the packed weight information, and whoever collects only needs the order number
• Check your order summary for the number of boxes and total weight before you come
• Bring a vehicle that fits the size and weight of the order; pickup is especially handy for large or fragile items like rigid boards
• Call the office if you need the exact dimensions of your job