Tobias Reed
Tobias Reed Production Knowledge Lead at 4OVER4.COM
Question

What should I do if a product I previously ordered shows unavailable finishes on reorder?

Answer

Sometimes a finish or option you used before is no longer offered when you go to reorder. A notice usually flags this, and support can point you to the closest match.

  • Check for a notice about unavailable finishes or details when reordering the job.
  • Contact support with your original order information.
  • The team can review what has changed since your last order.
  • They will advise on the closest available alternatives to your original specifications.

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