Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What should I do if my proof looks different than my original file?

Answer

Small shifts between your screen and a printed proof are normal, but if the proof looks clearly different from your original file you can have a specialist review it before you approve. Request a free online proof and a file representative will check the exact areas that most often cause a mismatch.

  • Color accuracy, since RGB screens and CMYK printing can render some colors differently.
  • Bleeds and safe margins, to confirm nothing important is trimmed off.
  • Other file specifications such as resolution, sizing, and fonts.

If something still looks off, reject the proof, add a comment describing what changed, and the file representative will follow up with an updated proof.

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