Question
What should I do if my proof approval link is broken or not working?
Answer
If your proof approval link is broken or will not load, support can get you back on track quickly. Have your order details handy before you reach out.
- Gather your info: Note your order ID and job ID so the team can find your proof fast.
- Contact support: Report that the link is not working and share those details.
- What they can do: Troubleshoot the link, approve the proof on their end, or provide another way for you to review and approve it.
Once the proof is approved, your order can continue to production without further delay.
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