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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Can I approve a proof if I accidentally click the approval button?

Answer

If you approved by mistake, act fast. Changes may still be possible as long as the job has not gone to press.

  • Contact support immediately with your order number.
  • Designs can sometimes be revised if the issue is caught before the order goes to print.
  • The sooner you report it, the better your chance of making changes.
  • Keep your order number handy to speed up the correction.

On the proof page you can also use Reject Proofs and add your notes in the comments; a technician processes the change and sends a new proof link. Once the job enters production, the files cannot change, and changes after approval go through support.

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