Question
What do I do if I accidentally locked my proof and can't view it?
Answer
If you accidentally locked your proof or otherwise cannot view it online, it can be reopened for you. This is a quick support fix rather than something you need to troubleshoot yourself.
- Contact customer support and let them know you cannot access your proof.
- Share your order number so they can find the right proof.
The team can unlock your proof so you are able to view and review it again.
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