Question
Do I need to approve proofs before my order goes into production?
Answer
Yes. Orders do not enter production until you approve the proofs, unless you chose to skip that step at checkout. Your approval is the safeguard against printing an error.
- You are notified by email and in your account when proofs are ready.
- Log in and approve or reject the proofs before production begins.
- Rejecting lets you add comments or upload a corrected file.
Until you approve, the job stays on hold, so nothing prints without your sign-off.
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