Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
I clicked Approve but my order still shows as needing approval. What should I do?
Answer
If you clicked Approve but the order still shows as needing approval, the click may not have completed every step, or the status display may simply be lagging. Try this:
- Click the green Approve button again: re-run the approval and follow every prompted step to the end.
- Complete all prompts: make sure no confirmation window or required step was skipped.
- Refresh the page: reload to see if the status has updated.
- Contact support if it persists: the team can check the real status for you.
In many cases the order is actually in production even though the website status has not caught up. Support can confirm exactly where your job stands.
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