How do I report print quality issues with my order?

If your order arrives with print quality problems, reach out to our support team as soon as you notice the issue so we can document it and start a resolution. The clearer the evidence you send, the faster we can pinpoint what went wrong and make it right.

• Email support using the address on your order confirmation and reference your order number.
• Attach well-lit photos that show the defect clearly, ideally close-up and in daylight.
• Explain what you expected versus what you received (color shift, blurriness, banding, spots, or scratches).
• Report the problem within ten days of delivery so it stays inside our review window.

Once we have your photos and details, a representative reviews the files and printed result together and works with you on the next step, which may be a corrected reprint.