Can I place my order on hold?

Yes, your order stays on hold as long as it has not been authorized and sent to print, which gives you a little more time before it goes to production. This is useful while you finalize details or gather remaining materials. Here is how:

• Contact 4OVER4 customer support: let the team know you want to hold the order.
• Give your order details: share the order number so we can locate and pause it.
• Resume when ready: authorize the team to proceed once your details are finalized.

Reach out as early as possible, since a job that has already been authorized and sent to print can no longer be held.

If you chose a proof at checkout, the job does not go to print until you approve it, so waiting to approve also holds it. With Straight To Production, the job goes to print after the file review, so contact support right away. How long the window stays open depends on the product and the turnaround you picked.