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Can I apply a discount code after my order has been placed?
Yes. Once an order is placed, support can still apply the discount and issue a refund. Promo codes are best entered at checkout, before you submit.
- Enter at checkout: add your promo code before submitting the order.
- After approval: contact support, who can apply the discount and issue a refund.
- Tip: confirm the discount is reflected in your total before approving.
If you are unsure whether a code applied, check the order total before you finalize.
Send support your order number, the code you meant to use and your account email; support checks the code against the promotion's terms. Only one discount applies per order, and coupons generally do not apply to rush turnaround, specialty finishes or custom quotes.
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