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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if I get disconnected during checkout and can't get back to the payment screen?

Answer

Getting kicked out mid checkout does not lose your order. It waits for you to come back and finish the payment.

  • Log back into your account and go to your orders.
  • Find the order that needs payment. It will show a status indicating payment is pending.
  • Click to resume and complete the payment process.
  • If you still cannot get through, contact 4OVER4 support with your order number.

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FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served