Marcus Chen
Marcus Chen Senior Content Strategist at 4OVER4.COM
Question

What should I do if I get disconnected during checkout and can't get back to the payment screen?

Answer

Getting kicked out mid checkout does not lose your order. It waits for you to come back and finish the payment.

  • Log back into your account and go to your orders.
  • Find the order that needs payment. It will show a status indicating payment is pending.
  • Click to resume and complete the payment process.
  • If you still cannot get through, contact 4OVER4 support with your order number.

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