Question
What information do I need to provide to place an order or make changes?
Answer
Having the right details ready makes placing or changing an order much faster and avoids back and forth. What you need depends on whether the order is brand new or already in the system.
| Scenario | What to have ready |
|---|---|
| New order | Full delivery address, preferred shipping method (for example UPS or standard ground), the product with quantity and options, and print-ready files |
| Existing order | Your order number, the exact change you want, and any updated shipping details |
Providing this up front speeds up the process and helps the team fulfill your request accurately.
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