Can I modify quantities and pricing on an existing order?

Yes, you can ask to change quantities and pricing on an existing order, as long as the job has not moved into production. Timing matters, so reach out as early as possible.

• Contact customer service with your order number or job ID and the exact quantity changes you need. You can also try editing the order in your online account first, and for the fastest help phone lines open at 10 AM EST.
• Pricing is recalculated for the new amount and you receive an updated invoice or quote to approve. Any price difference is charged or credited to your original payment method.
• Quantity tiers can share a price, so a slightly higher count may cost the same, while a reduction may not lower the price because of setup costs. Larger runs usually drop the per-unit cost, and active coupon or discount codes may be applied to the updated order.
• Be ready to confirm your shipping address and shipping method, since a quantity change can affect both.
• They adjust the order and post updated proofs for your review, with no need to cancel and start over.
• Once printing starts, changes may no longer be possible, and any items already printed may ship to you separately.