Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I correct my order specifications, such as changing from 1-sided to 2-sided printing?
Answer
Yes, you can correct printing specs such as moving from one-sided to two-sided before the job prints. The same applies to other spec changes, like switching from black and white to full color, or changing size, stock, or finishing, as long as the order has not entered production.
- Contact 4OVER4 support with your order number and the exact correction
- Pricing updates to reflect the new specs, and accounting sends a revised invoice for any cost difference
- You approve the revised quote and a new free online proof before production begins
- Send the artwork for the second side if it was not included
- The turnaround typically restarts from the point the change is confirmed, so factor that into your deadline
Catching a spec error before approval saves you from having to reprint at full cost later.
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