Should I submit one combined file or separate files for multiple bookmark designs? Multiple bookmark designs can arrive as one combined template layout or as separate files per design, each at bookmark size with 1/8" bleed.… Read answer How should I upload artwork files for a multi-page booklet or brochure? Booklet and multi page brochure files go up as one PDF per page, not spreads, at 300 DPI with 0.125" bleed, so a 16 page booklet means 16 fi… Read answer Can I upload my own image or design file for postcards? Upload your own photos or full postcard designs at the cart upload step as a print ready PDF with 1/8" bleed, then review the proof before a… Read answer Where can I find design templates for my postcard? 4OVER4 offers downloadable postcard templates in PDF, each marked with bleed, trim, and safety lines so you can line your artwork up correct… Read answer How do I request a design template for custom products like pocket folders? How do I request a design template for custom products like pocket folders? Yes, 4OVER4 can supply templates for custom products such as poc… Read answer Does 4OVER4 have templates available for calendar orders? Calendar templates from 4OVER4 set the page size, bleed and multi page layout, keeping each month, image and grid printing in the right plac… Read answer How do I use design templates to create my project? In the design templates tool, filter by category, pick Start from Scratch at your product size, then add your own photos, text and colors in… Read answer Do you offer design templates for brochures? Yes. 4OVER4 offers brochure templates across sizes and styles, including trifold layouts, so your panels and fold lines land in the right pl… Read answer Can I download a template for tri-fold brochures? Trifold brochure templates download as InDesign or PDF files, and their fold guides show where to place each of the six panels before you de… Read answer Do you offer InDesign templates for presentation folders? 4OVER4 provides design templates for presentation folders, including two-sided options, so the pockets, folds, and slits are mapped out befo… Read answer What template formats does 4OVER4 provide for custom postcards? 4OVER4 supplies postcard templates as PDFs marked with bleed, trim, and safety lines, available for the different postcard sizes and orienta… Read answer Can I get a two-sided template for pocket folders? Two sided pocket folder templates download from the blank templates section once you log in, with guides for the outside, inside, pockets an… Read answer Are downloadable templates available for pocket folders? Pocket folder templates mapping pockets, folds and glue tabs are in the blank templates section, or you can skip them and use the online des… Read answer Where can I find blank templates for bookmarks? Find blank bookmark templates in the templates section of the 4OVER4 website, each with bleed, trim and safe margin guides for your bookmark… Read answer How do I upload addresses for direct mail postcards? Upload your direct mail address list as an Excel or CSV file at the same checkout step as your design PDF, one recipient per row with clean … Read answer Will I receive an email notification when my proofs are ready for approval? 4OVER4 emails you when an online proof is ready, may send reminders while approval is pending, and shows proof status any time in your accou… Read answer How do I confirm that 4OVER4 received my uploaded files? Check your received files by opening the order in your account, where each upload shows with a timestamp, or watch for the email confirmatio… Read answer When placing an order for mailing postcards, when do I provide the mailing list? Attach the mailing list for your postcards during checkout as an Excel or CSV file with every name and full address, using the CSV template … Read answer Can 4OVER4 handle large recurring monthly orders like 200 postcards every month? Recurring jobs like 200 postcards every month are set up as a custom project, so email the team your specs, mailing list details and schedul… Read answer How do I find a specific product I ordered before? Find something you ordered before by browsing the catalog by category or searching by type and size, or use the product link in your past or… Read answer Can I change the folding style on my brochure order after I've placed it? You can change the fold on a brochure order if you ask support before production starts, then approve the new free online proof before it pr… Read answer Can I order die-cut bookmarks or postcards in quantities less than the minimum? Each die cut product, including bookmarks and postcards, has its own minimum quantity, and customer service can say whether any exception fi… Read answer What is the typical turnaround time for postcard orders? Standard postcards usually take about 3 business days to produce, with 2-day, next day or same day rush on many sizes, plus shipping transit… Read answer Can you do rush orders for bookmarks? Bookmarks go beyond the standard 3 business days with rush options of 2 business days, next day or same day, depending on size and quantity.… Read answer
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