Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
If I upload the wrong file and approve proofs, can I get a reprint without placing a new order?
Answer
No. Once you approve proofs with the wrong file, a corrected run has to go in as a new order.
- Approved proofs release the job to print exactly as shown.
- A wrong file caught after approval cannot be swapped on the same order.
- Place a new order with the correct design to reprint.
- Review every proof carefully before approving to avoid this.
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