How do I get designer assistance for my order?
There are a few ways to get design help depending on how much you want to do yourself. You can set up artwork with free tools, or hand the work to a designer for a fee.
- Do it yourself: use the free online design tool and free templates to build your own artwork.
- File setup guidance: email support with a short description of what you need and any files you already have, and a designer can guide you on bleed, resolution, and correct dimensions, or point out fixes and advise how a layout will print before you order.
- Professional help: request designer assistance for your order when you want the work done for you.
- Custom projects: contact support or the estimations team with your project details, and they will confirm the options and any applicable design fee.
Design assistance is a paid service, so ask for pricing and scope upfront. Include your product, size, and any deadline in your message so the team can respond with the right advice the first time. Options and turnaround can vary by product, so confirm the current details on the product page or with support.
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