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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if the website specs keep blinking or won't let me change options like quantity or delivery speed?

Answer

When the pricing or options panel keeps flickering and will not let you change quantity, turnaround, or delivery speed, it is almost always a stale browser cache rather than a problem with your order. Work through these steps in order.

  • Clear only the cache: empty the cached images and files, and leave your saved logins and history alone.
  • Fully quit and reopen the browser: close every window so the app restarts cleanly, then load the product page again.
  • Try a different browser: if Chrome misbehaves, test the same page in Firefox, Edge, or Safari to see if it is browser-specific.
  • Pause extensions and ad blockers: these can block the scripts that update live pricing, so disable them for the site or open a private or incognito window.
  • Update your browser: an out-of-date version can break interactive controls.

If the specs still will not settle after all of that, contact support with the exact product you are configuring and the browser and device you are using, and the team can look into it directly.

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