Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can I change my delivery date and turnaround time after I've already approved an order?
Answer
Even after approval, a turnaround or delivery date can sometimes be adjusted, as long as the order has not already moved too far into production. The team will review the request and change it when the schedule allows.
- Contact customer support with your order number and the new date you need.
- Speeding up production may add a rush charge.
- Changes are easier the earlier they are requested after approval.
- Once a job is printing or has shipped, options become limited.
Reach out promptly and the team will do what it can to accommodate the new timing.
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