Question
Can you resend files or reprints if there's an issue with delivery?
Answer
Yes. If a delivery goes wrong or your order does not arrive, the shipment can be resent. The team will arrange a reprint or reshipment so you still receive your job.
- Contact customer support as soon as you notice the issue.
- Provide your order or job number so the team can locate the shipment.
- A reshipment goes out at the next available pickup.
Reaching out promptly gives the team the best chance to get a replacement moving quickly.
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