Where can I get help with file setup for my print order? File setup help is easy to find, from guides and templates to a real person who can review your art. Visit the Help Center for setup guides … Read answer How do file dimensions and order size interact? Your printed size is driven by the file you upload, so the artwork dimensions and the order size need to line up exactly. Set your file to t… Read answer How do I know if my file dimensions match my product order? You do not have to guess. Files are checked during the order process, and you are told if anything is off. The team reviews uploaded artwork… Read answer What if my file size doesn't match the order dimensions? A size mismatch is fixable as long as you confirm the correct dimensions and resend the artwork. Contact customer support right away to conf… Read answer Can I update my order's artwork or dimensions after placing it? Whether you can update artwork or dimensions after placing an order depends on how far along it is. If the order has not been submitted for … Read answer What file dimensions do I need for bleeds on my order? Bleed is the extra artwork you extend past the trim line so no white slivers appear if the cut shifts slightly. Most print products use a 1/… Read answer What file resolution and size do I need for my order? For crisp printed results, build files at the final product size and save them at a high resolution. Use 300 DPI (dots per inch) or higher a… Read answer What file setup requirements do I need to meet for my order? Print files are easiest to process when each page is a single, correctly ordered page with bleed added. Submit single pages, one per file pa… Read answer
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