What should I do if I can't access my account because the email address is no longer valid?

When the email on file is closed or no longer under your control, 4OVER4 can recover the account and move it to a working address. Because email is the primary login, the team verifies that you are the rightful account holder before any transfer is made.

• Contact 4OVER4 support and reference the old account email address or any past order number tied to it.
• Provide proof that you are the current account holder, such as a company name match, billing details, or prior invoices.
• Support forwards the request to the IT department, which authorizes the recovery and transfer.
• You are notified by email once the account is ready to use with your updated login information.

Have the old order number ready before you reach out, since it is the fastest way for the team to locate your history.