What should I do if my order arrives with a production error like incorrect fold placement?

For a production error such as incorrect fold placement, email the support team with the specifics so they can review and resolve it.

• Include your order number in the email.
• Give a clear description of the production issue, for example where the fold landed versus where it should be.
• Attach photos of the problem so the team can see it.
• Support reviews the case and helps resolve it.