Question
How do I check my order shipment status?
Answer
The moment your order leaves the facility, 4OVER4 emails you a tracking number so you can follow it to your door. If that link ever looks wrong, there are a few reliable ways to confirm where the package is.
- Open the shipping-confirmation email and use the tracking number it contains; the notice goes to the email on your account, so check spam if you do not see it.
- Sign in to your account and check the order's status page for the latest scan; the tracking number also appears under the order's actions.
- Enter the number on the carrier's site, usually UPS and sometimes FedEx or USPS, to see live transit scans and the estimated delivery date.
- Allow up to 24 hours after shipping for the first scan to register.
- Multi-box orders may carry a separate tracking number for each box.
- If the emailed link fails or points to the wrong carrier, look the number up directly in your USPS or UPS account.
- Still unsure? Contact support with your order number and they will confirm the correct carrier and tracking details, plus the estimated delivery date and time window.
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