Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Can I use my own shipping account?
If you want to use your own UPS account to ship your orders, please contact our Support Team for us to set up your account to be able to do so. A FedEx account cannot be set up the same way, though prepaid FedEx labels you supply can be attached to the boxes.
- Reach out before your order is ready so your account details are on file and the logistics are confirmed.
- You can also provide a pre-made UPS label along with your order number; we will attach it to your packed order and send it out on the daily UPS pick-up. Make sure the label matches the packed box so it ships without delay.
- Shipping on your own account means you manage the delivery yourself instead of paying our shipping charges.
- This works well for customers with negotiated carrier rates or specific freight arrangements.
Contact Support Team.
With FedEx, you create the prepaid labels, email them to support to go on the packed boxes, and schedule the FedEx pickup yourself.
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