Question
Can I request the same specifications as my previous order?
Answer
Yes. You can ask for the same specifications as a previous order and note anything that should change.
- Reference your previous order number, job ID, or invoice; even the order date works if that is all you have.
- State clearly which details should stay the same and which, if any, should change, and include your new quantity.
- Include your design file or note any modifications. If the original artwork and specs are still on file, the team can generate the reprint order without rebuilding anything.
- If you no longer have the original spec sheet, support can look up the exact paper, finish, and stock used on that order and help you replicate it.
- For a specific paper spec, such as a number 70 uncoated text, contact the estimations department with the paper, your new size, quantity, and deadline for a custom quote.
- A free online proof is posted for your approval before the reorder goes to production.
- Contact 4OVER4 support with these details so the new order matches your original.
Options and turnaround can vary by product and may change, so please confirm the latest details on the product page or with 4OVER4 support.
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