Question
Why is my total price different at checkout versus the proof stage?
Answer
A difference between the checkout total and the amount at proof approval usually comes down to charges that are calculated or confirmed after the order is set up, not a change to your product price.
- Taxes: Applicable sales tax may be finalized based on your shipping destination.
- Adjustments: Any approved price change, add-on, or shipping update applied to the order shows at the proof stage.
- Shipping method: A different or upgraded delivery option can shift the total.
If the difference looks like an error rather than one of these, contact support with your order details and they will walk through the full breakdown with you before you approve.
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