How long does it take to receive proofs after placing an order?

After you place an order, proofs come back for review before anything prints. Your account representative sends them so you can check and confirm the artwork, and a free online proof is also posted to your account under the matching order number, with an email notification the moment it is ready.

• Your representative sends proofs by email after the order is placed, and the proof appears in your account as well.
• Most digital proofs are ready within hours to one business day; complex or multi-page artwork can take a little longer, and timing also shifts with current production volume.
• Files are reviewed Monday through Friday, so weekend and holiday orders push the proof to the next working day.
• Print-ready files move fastest; if your artwork needs a fix flagged, the proof waits until the issue is resolved.
• Review the proof, then request edits or confirm it looks correct. If you need changes, a new proof is produced.
• Once approved, the order moves to production, and turnaround is counted from proof approval, not from the moment you paid, so a fast approval keeps your timeline on track.
• Communicate changes directly with your rep to avoid delays.

If more time has passed than expected, contact support with your order number and they will locate your proof and confirm where it stands.