Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I request a new proof after submitting updated files?
Answer
After you submit new or revised files, a rep checks them and generates a new proof so the updated artwork is proofed before printing, with no need to contact support.
- Submit your updated files.
- A rep checks the files and generates the new proof; you do not need to contact support.
- The proof is typically posted within minutes when the product qualifies for auto-proofing, otherwise in about 20 minutes or within one business day.
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