Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What if the artwork file size doesn't match my specified order size?

Answer

When your file dimensions do not line up with the size you ordered, contact support and the team will help you square them up. There are two common ways to resolve it, and support can tell you which makes more sense for your job.

  • Adjust the order size so it matches the dimensions of your file.
  • Or modify your file so it matches the size you already ordered.

Because the sizes changed, the proof may need to be regenerated, so expect a fresh proof to review once the mismatch is fixed.

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