What happens if I use coins to redeem free products but can't complete the design?

If you redeem coins toward a free product but run into trouble finishing your design or decide not to place the order, customer support can help sort out your account.

• Contact 4OVER4 customer support and explain the situation.
• Describe any design difficulties or limitations you ran into.
• Support reviews your account to see what happened with the redemption.
• They can advise whether the coins can be credited back or if another option fits better.

Reaching out before too much time passes makes it easier for the team to trace the redemption and restore your coins if applicable.