Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What happens if the wrong file is printed on my order?
Answer
If the wrong file was printed on your order, it is corrected with a reprint at no charge. Reach out with the details so the right items can be made and sent to you quickly.
- Contact support and describe what went wrong.
- Include images of the error so the team can verify it.
- A reprint of the correct file is issued at no charge.
- The corrected order is expedited to you as fast as possible.
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