How do I update a file for an order that's already in production?

Once a job is on the press, swapping a file is time sensitive and not guaranteed, so reach out immediately.

• Contact 4OVER4 support right away with your order reference number.
• Send the corrected file by email so the team has it on hand.
• The team checks the current production stage and confirms whether a swap is still possible.
• Before the order is sent to print, you can upload replacement files yourself; you receive a notification email once it is sent to print, and in some cases the job can still be caught before printing begins.
• If printing has already started, the running file is locked and a change requires a reprint, with the corrected file placed as a new order. Reprint discounts may be available in some cases, so ask the team.

Options and turnaround vary by product and can change, so confirm the latest details on the product page or with 4OVER4 support.