Marcus Chen
Marcus Chen Senior Content Strategist at 4OVER4.COM
Question

Which direct mail format fits what I am asking people to do?

Answer

Match the format to your objective, your audience's familiarity with your brand, and your per-piece budget. Each format has a job it does best, so the right pick depends on what you are asking the reader to do.

FormatWorks best for
PostcardsQuick promotions and local awareness
Brochures and bookletsComplex products that need explaining
LettersBuilding trust with warm leads
CatalogsDriving repeat purchases
Dimensional mailersHigh-value B2B prospects
  • Cold list and simple offer: lean toward postcards for the lowest cost per touch.
  • Considered purchase: give the reader room with a brochure or catalog.
  • Small, high-value target list: a dimensional piece earns its higher cost.

When you are unsure, a postcard is the safest starting point since it is seen without being opened.

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